Return & Refund Policy

1. Eligibility: Returns are accepted within 7 days of purchase. Products must be in original condition and packaging.

2. Proof of Purchase: A receipt or proof of purchase is required to process returns or refunds.

3. Non-Returnable Items: Certain items, such as clearance or personalised products, may be non-returnable.

4. Shipping Costs: Return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.

5. Refunds: Refunds will be processed to the original payment method once the returned item is received and inspected.

6. Exchanges: Exchanges are available for defective or incorrect items. Contact customer service to arrange an exchange.

7. Damaged or Defective Products: If you receive a damaged or defective product, report it within 7 days for a replacement or full refund.

8. Final Sale Items: Items marked as "Final Sale" are not eligible for return or refund.

9. Proof of Damage: Create video at the time of opening the package, that will mandatory require at the time of replacement or refund of items.